Website Speedy
Submit a ticket

BigCommerce Help

122 static hosts, app-delay rules and CRLF-safe script delivery.

20Articles
7FAQs
Setup & Installation 2 topics · 3 articles 3
Getting started
Install the Website Speedy script on BigCommerce Using the Setup Wizard on BigCommerce
Verification
Why some tags aren't detected on BigCommerce
Open Setup & Installation
Core Web Vitals & RUM 2 topics · 5 articles 5
Understanding your data
Reading your real-user data on BigCommerce RUM vs Google CrUX on BigCommerce
Fixing issues
Improving LCP on BigCommerce Finding the slow segment on BigCommerce Handling oversized images on BigCommerce
Open Core Web Vitals & RUM
Checkout Guardian 2 topics · 3 articles 3
Setup
Setting up Checkout Guardian on BigCommerce
Reading the data
Reading the checkout funnel on BigCommerce Errors on cart or checkout on BigCommerce
Open Checkout Guardian
AI Optimization & Credits 3 topics · 3 articles 3
How fixes work
How AI auto-fix works on BigCommerce
Billing basics
Understanding AI credits on BigCommerce
Managing changes
Rolling back a change on BigCommerce
Open AI Optimization & Credits
Alerts & Monitoring 3 topics · 3 articles 3
Configuring alerts
Creating a performance alert on BigCommerce
Lab testing
Daily PageSpeed tests on BigCommerce
Team
Team alert preferences on BigCommerce
Open Alerts & Monitoring
Billing & Account 2 topics · 3 articles 3
Plans
Your Beta plan on BigCommerce Changing your plan on BigCommerce
Team & access
Team roles & access on BigCommerce
Open Billing & Account